You can contact MageHost in these ways:

Slack

Slack is a the most used chat system by developers. You can use Slack in the browser via magehost.slack.com or you can use the Slack application for mobile or desktop.

If you do not have access to our Slack yet, the owner of the hosting account can ask us to send a Slack invitation to your email address. We will create a dedicated channel for every shop or development company. We can also create a shared channel with your company Slack.

Our engineers are available on Slack during office hours.

Phone

You can call us on +31 (0)85 303 4224

This phone number is reachable 24/7.
Do not hesitate to call it during office hours.
Outside office hours, please use it only for emergencies. You will be transferred to an engineer on duty.

Create a Support Ticket

You can fill in this form to create a ticket.

Email

You can mail to info@magehost.pro
However, email is the slowest option.