You can contact MageHost in these ways:
If you do not have access to our Slack yet, the owner of the hosting account can ask us to send a Slack invitation to your email address. We will create a dedicated channel for every shop or development company. We can also create a shared channel with your company Slack.
Our engineers are available on Slack during office hours.
You can call us on +31 (0)85 303 4224
This phone number is reachable 24/7.
Do not hesitate to call it during office hours.
Outside office hours, please use it only for emergencies. You will be transferred to an engineer on duty, this may take a while.
Create a Support Ticket
You can fill in this form to create a ticket.
You can mail to firstname.lastname@example.org
However, email is the slowest option.